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Empowering the Technical Support and Service Management Industry

HDI is the standard for performance improvement at both the organizational and professional level and has an active community of industry professionals looking to advance their career and improve their service and support centers. We provide a trusted environment for decision makers to interact with subject matter experts and peers to explore new ideas, find answers and solutions, and ultimately, better connect with customers.


Technical support and service management professionals come to for insight, guidance, and resources to move the business forward.
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We offer resources that promote success across the enterprise through exceptional service, including:

Lead Generation
  • Webinars
  • Branded Toolkits
  • Trend Reports 
Native Advertising
  • Research Sponsorship
  • Content Partnership 
Digital Advertising 
  • Dedicated Emails
  • Banner Advertisments

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