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Infographic: How to navigate the customer journey multiverse

Key decision makers are shopping for your solutions behind the scenes every day. Here's their journey to purchase in an increasingly crowded marketplace.

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What significant shifts in B2B buyer behavior means for 2023

As product information and peer reviews become more available online, a growing cohort of B2B buyers wants to hold off on speaking to sales reps for as long as possible in favor of self-serve experiences.

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Why you’ll never create customer-centric content unless you focus on this

Create a brand where empathy rules the day is possible. Here’s a framework for how to make that happen.

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Marketing content to Gen Z? You better play by their rules

With Generation Z's spending power growing, brands want to capture their attention. But to win their trust (and dollars), brands need to reflect the values of this socially conscious demographic.

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Why marketers need to redefine their relationship with first-party data

Focusing on data maturity today will provide meaningful insights down the line.

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38% of marketers are shifting strategy from customer acquisition to loyalty. Why?

Marketers are seeing a continued reduction in available budget. Many are prioritizing strategies that help keep the customers they have.

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Zero-party data’s superpower: Faster access to insights

How to use zero-party data to fuel predictive analytics and reach your goals in record time.

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